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Technology Computing, programming, science, electronics, telecommunications, etc. |
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#1 |
Why, you're a regular Alfred E Einstein, ain't ya?
Join Date: Jun 2006
Posts: 21,206
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Techies: Please Help!
I was messing where I shouldn't have been messing (no, this does not belong in the internet porno thread) and found a quick game I wanted to try. I KNOW better, but it asked me to download something called Zango. I started to thinking I would just delete it later. Well, it all went to hell and I wanted to back out. Now, I am unable to completely delete it. It tried to create a toolbar on my internet connection. I have deleted all files I could find and it's still trying to create a toolbar (it says "finalizing installation" across the toolbar area constantly.) Zango is represented in my toolbar list, as is the Google I have always used. However, when I put Google up it doesn't come up, Zango keeps trying to "install." And unchecking the Zango toolbar has no effect. Oh, and "add/remove" programs comes up with a blank programs list, perhaps a security feature.
I was hoping one of you out there might have some idea what I can do to stop the madness. I wouldn't get into big trouble if I had to call in IT (most of them are my buds, anyway) but I sure would feel stupid! ![]() Any ideas? Thanks! (My signature really applies to me now!)
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A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby |
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#3 |
Why, you're a regular Alfred E Einstein, ain't ya?
Join Date: Jun 2006
Posts: 21,206
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Thanks elspode. You're very kind! I'm going to try it now.
__________________
A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby |
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#5 |
Why, you're a regular Alfred E Einstein, ain't ya?
Join Date: Jun 2006
Posts: 21,206
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Yes, thank you. I ran Spybot and AdAware and there were all sorts of Gremlins. Didn't get rid of the toolbar problem though.
I went through the manual fix step by step, mostly to no avail, but I WAS able to find a way to delete a Zango function. Now, my toolbar list shows Zango AND Google, and google is visible if the Zango is checked. However, I'm not getting the installation notice, and google toolbar seems to be OK. I might mess around with it some more later. Thanks for the help.
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A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby |
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#6 |
Larger than life and twice as ugly.
Join Date: Apr 2004
Posts: 5,264
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Assuming you're running WinXP or Win98, there's a function called "System Restore" you might use. Only as a last resort, as it will delete any programs you loaded since the last restore point was created. Photos, documents, and the like will be fine.
I don't know if Mac™ has anything along those lines, but I don't see why not.
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We must all go through a rite of passage. It must be physical, it must be painful, and it must leave a mark. I have no knowledge of the events which you are describing, and if I did have knowledge of them, I would be unable to discuss them with you now or at any future period. ![]() ![]() Don't waste your time always searching for those wasted years |
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#7 |
Snowflake
Join Date: Mar 2006
Location: Dystopia
Posts: 13,136
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Sometimes System Restore will "restore" the virus!
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****************** There's a level of facility that everyone needs to accomplish, and from there it's a matter of deciding for yourself how important ultra-facility is to your expression. ... I found, like Joseph Campbell said, if you just follow whatever gives you a little joy or excitement or awe, then you're on the right track. . . . . . . . . . . . . . . . . . . . . . . . . . . Terry Bozzio |
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#8 | |
Larger than life and twice as ugly.
Join Date: Apr 2004
Posts: 5,264
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Quote:
If a restore point was created after the virus got on your system, the virus will be restored. If you clean out the system, and you're sure it's clean, set a restore point, and name it as such. But, like I said, it's usually a last resort.
__________________
We must all go through a rite of passage. It must be physical, it must be painful, and it must leave a mark. I have no knowledge of the events which you are describing, and if I did have knowledge of them, I would be unable to discuss them with you now or at any future period. ![]() ![]() Don't waste your time always searching for those wasted years |
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#9 |
Read? I only know how to write.
Join Date: Jan 2001
Posts: 11,933
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Zango sounds similar to spyware programs made intentionally undeleteable so that information on your machine is constantly sent to a third party computer, et al.
Files to look for: clientax21.exe animer.exe mediagateway.exe installer.exe gimmysmile.exe fev.exe 180sainstalleradperform.exe mt-uninstaller.exe sac186.exe qpij.exe setup.exe updater.exe sv.exe zangomesse.exe zangotbuninstaller.exe zangotbinstaller.exe zangoinstaller.exe %program_files%\zango\zango.exe zanu.exe 180sainstalleradperform.exe 180solutions.cab a7f284ec20.dll animer.exe clientax21.exe fev.exe gimmysmile.exe installer.exe mediagatew.ex_ 18014.mht 18018.mht mediagateway.exe mt-uninstaller.exe npclntax.dll open library.url qpij.exe res12.tmp sac186.exe saix.dll setup.exe sv.exe uninstall zango instructions.lnk updater.exe zango customer support.url zango.com.url zango.exe zango.ico zango_kyf.dat zangoau.dat zangohook.dll zangoinstaller.exe zangomesse.exe zangotb.dll zangotbinstaller.exe %program_files%\zango\zangohook.dll %programs%\zango programs\zango.com.url %programs%\zango\uninstall zango instructions.lnk %programs%\zango\zango customer support.url %programs%\zango\zango.com.url zanu.exe zanu_kyf.dat zanuau.dat zanuhook.dll %common_programs%\zango\open library.url %common_programs%\zango\uninstall zango instructions.lnk %common_programs%\zango\zango customer support.url %common_programs%\zango\zango.com.url zangotbuninstaller.exe %program_files%\zango programs\common\libraries\cryptoapi.dll %program_files%\zango programs\common\zango.ico %program_files%\zango\zango.exe %program_files%\zango\zango_gdf.dat %program_files%\zango\zango_hpk.dat %program_files%\zango\zango_kyf.dat %program_files%\zango\zango_kyf_update.dat %program_files%\zango\zangoau.dat Registry entries (execte REGEDIT to find these): HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run zanu HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run zango HKEY_CLASSES_ROOT\appid\{d28cd14c-50be-4cfa-951e-b37f25da3472} HKEY_CLASSES_ROOT\appid\{f1f040d5-e8f8-4680-b101-9334e9773841} HKEY_CLASSES_ROOT\appid\zangotoolbar.dll HKEY_CLASSES_ROOT\appid\zangotoolbar.dll appid HKEY_CLASSES_ROOT\clientax.zangoclientax HKEY_CLASSES_ROOT\clientax.zangoclientax.1 HKEY_CLASSES_ROOT\clientax.zangoclientax.1\clsid HKEY_CLASSES_ROOT\clientax.zangoclientax\clsid HKEY_CLASSES_ROOT\clientax.zangoclientax\curver HKEY_CLASSES_ROOT\clsid\{144b9c7e-235a-4316-9eb3-5e393714c77a} HKEY_CLASSES_ROOT\clsid\{391b0aa4-1e17-485f-b635-0fe26219e87e} HKEY_CLASSES_ROOT\clsid\{51cf80dc-a309-4735-bb11-ef18bf4e3ad9} HKEY_CLASSES_ROOT\clsid\{51cf80dc-a309-4735-bb11-ef18bf4e3ad9}\control HKEY_CLASSES_ROOT\clsid\{51cf80dc-a309-4735-bb11-ef18bf4e3ad9}\inprocserver32 HKEY_CLASSES_ROOT\clsid\{51cf80dc-a309-4735-bb11-ef18bf4e3ad9}\inprocserver32 threadingmodel HKEY_CLASSES_ROOT\clsid\{51cf80dc-a309-4735-bb11-ef18bf4e3ad9}\miscstatus HKEY_CLASSES_ROOT\clsid\{51cf80dc-a309-4735-bb11-ef18bf4e3ad9}\miscstatus\1 HKEY_CLASSES_ROOT\clsid\{51cf80dc-a309-4735-bb11-ef18bf4e3ad9}\progid HKEY_CLASSES_ROOT\clsid\{51cf80dc-a309-4735-bb11-ef18bf4e3ad9}\programmable HKEY_CLASSES_ROOT\clsid\{51cf80dc-a309-4735-bb11-ef18bf4e3ad9}\toolboxbitmap32 HKEY_CLASSES_ROOT\clsid\{51cf80dc-a309-4735-bb11-ef18bf4e3ad9}\typelib HKEY_CLASSES_ROOT\clsid\{51cf80dc-a309-4735-bb11-ef18bf4e3ad9}\version HKEY_CLASSES_ROOT\clsid\{51cf80dc-a309-4735-bb11-ef18bf4e3ad9}\versionindependentprogid HKEY_CLASSES_ROOT\clsid\{56f1d444-11bf-4879-a12b-79cf0177f038} HKEY_CLASSES_ROOT\clsid\{56f1d444-11bf-4879-a12b-79cf0177f038}\control HKEY_CLASSES_ROOT\clsid\{56f1d444-11bf-4879-a12b-79cf0177f038}\inprocserver32 HKEY_CLASSES_ROOT\clsid\{56f1d444-11bf-4879-a12b-79cf0177f038}\inprocserver32 threadingmodel HKEY_CLASSES_ROOT\clsid\{56f1d444-11bf-4879-a12b-79cf0177f038}\miscstatus HKEY_CLASSES_ROOT\clsid\{56f1d444-11bf-4879-a12b-79cf0177f038}\miscstatus\1 HKEY_CLASSES_ROOT\clsid\{56f1d444-11bf-4879-a12b-79cf0177f038}\progid HKEY_CLASSES_ROOT\clsid\{56f1d444-11bf-4879-a12b-79cf0177f038}\programmable HKEY_CLASSES_ROOT\clsid\{56f1d444-11bf-4879-a12b-79cf0177f038}\toolboxbitmap32 HKEY_CLASSES_ROOT\clsid\{56f1d444-11bf-4879-a12b-79cf0177f038}\version HKEY_CLASSES_ROOT\clsid\{56f1d444-11bf-4879-a12b-79cf0177f038}\versionindependentprogid HKEY_CLASSES_ROOT\clsid\{8fcdf9d9-a28b-480f-8c3d-581f119a8ab8} HKEY_CLASSES_ROOT\clsid\{ea0d26bd-9029-431a-86e0-83152d67828a} HKEY_CLASSES_ROOT\clsid\{ea0d26bd-9029-431a-86e0-83152d67828a} appid HKEY_CLASSES_ROOT\clsid\{ea0d26bd-9029-431a-86e0-83152d67828a}\inprocserver32 HKEY_CLASSES_ROOT\clsid\{ea0d26bd-9029-431a-86e0-83152d67828a}\inprocserver32 threadingmodel HKEY_CLASSES_ROOT\clsid\{ea0d26bd-9029-431a-86e0-83152d67828a}\progid HKEY_CLASSES_ROOT\clsid\{ea0d26bd-9029-431a-86e0-83152d67828a}\programmable HKEY_CLASSES_ROOT\clsid\{ea0d26bd-9029-431a-86e0-83152d67828a}\typelib HKEY_CLASSES_ROOT\clsid\{ea0d26bd-9029-431a-86e0-83152d67828a}\versionindependentprogid HKEY_CLASSES_ROOT\interface\{d5175f49-39e5-4af1-ba98-e2234869276d} HKEY_CLASSES_ROOT\interface\{dd469a88-316c-441d-b712-783d9b9a6707} HKEY_CLASSES_ROOT\typelib\{01bf19c2-59d3-43e9-a2cc-c2d62d8878d3} HKEY_CLASSES_ROOT\typelib\{01bf19c2-59d3-43e9-a2cc-c2d62d8878d3}\1.0 HKEY_CLASSES_ROOT\typelib\{01bf19c2-59d3-43e9-a2cc-c2d62d8878d3}\1.0\0 HKEY_CLASSES_ROOT\typelib\{01bf19c2-59d3-43e9-a2cc-c2d62d8878d3}\1.0\0\win32 HKEY_CLASSES_ROOT\typelib\{01bf19c2-59d3-43e9-a2cc-c2d62d8878d3}\1.0\flags HKEY_CLASSES_ROOT\typelib\{01bf19c2-59d3-43e9-a2cc-c2d62d8878d3}\1.0\helpdir HKEY_CLASSES_ROOT\typelib\{15ea8944-438e-471e-860d-6743d4383a37} HKEY_CLASSES_ROOT\typelib\{91e523db-2a1c-4231-bb06-9be27c28739a} HKEY_CLASSES_ROOT\typelib\{981bda1d-c8ad-46ff-be2c-fddd859ac6f5} HKEY_CURRENT_USER\software\zango HKEY_CURRENT_USER\software\zango actionurl_current_version HKEY_CURRENT_USER\software\zango actionurl_last_full_version HKEY_CURRENT_USER\software\zango cdata HKEY_CURRENT_USER\software\zango geourl_current_version HKEY_CURRENT_USER\software\zango geourl_last_full_version HKEY_CURRENT_USER\software\zango keyword_current_version HKEY_CURRENT_USER\software\zango keyword_last_chunk HKEY_CURRENT_USER\software\zango keyword_last_full_version HKEY_CURRENT_USER\software\zango keyword_updating_ver HKEY_CURRENT_USER\software\zango last_conn_h HKEY_CURRENT_USER\software\zango last_conn_l HKEY_CURRENT_USER\software\zango timeoffset HKEY_CURRENT_USER\software\zango we HKEY_CURRENT_USER\software\zanu HKEY_LOCAL_MACHINE\software\gimmysmileys\favorites\1 expdescription HKEY_LOCAL_MACHINE\software\microsoft\code store database\distribution units\{8fcdf9d9-a28b-480f-8c3d-581f119a8ab8} HKEY_LOCAL_MACHINE\software\microsoft\internet explorer\toolbar {ea0d26bd-9029-431a-86e0-83152d67828a} HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\app management\arpcache\zango HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\browser helper objects\{56f1d444-11bf-4879-a12b-79cf0177f038} HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\installer\folders c:\documents and settings\all users\start menu\programs\zango programs\ HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\installer\folders c:\program files\zango programs\ HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\installer\folders c:\program files\zango programs\common\ HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\installer\folders c:\program files\zango programs\common\libraries\ HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\installer\folders c:\program files\zango programs\zango tv times\ HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run zango HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run zanu HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shareddlls c:\windows\downloaded program files\mediagatewayx.dll HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\{c1b52e99-7ee0-4217-a072-e4742850e517} HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\zango HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\zango displayicon HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\zango displayname HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\zango uninstallstring HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\zanu HKEY_LOCAL_MACHINE\software\zango HKEY_LOCAL_MACHINE\software\zango cvf HKEY_LOCAL_MACHINE\software\zango duid HKEY_LOCAL_MACHINE\software\zango partner_id HKEY_LOCAL_MACHINE\software\zango product_id HKEY_LOCAL_MACHINE\software\zango umt HKEY_LOCAL_MACHINE\software\zanu Variations of above summaries will exist. If malware, some registry and file entries would be deleted only to reappear. NY State Attorney General is suing some companies for doing software "which advertised "free" software available for download, including screensavers, screen cursors and games. The Attorney General found that along with these programs, Intermix secretly downloaded a number of ad-delivery programs. One such program was called "KeenValue" and it delivered pop-up ads to its unsuspecting users. Another program, "IncrediFind," redirected web addresses to Intermix's proprietary search engine. Other programs placed advertising "toolbars" on users' screens". Search for special software dedicated to only removing that malware. Without that software, history says - your fried. Your computer integrity remains way too dangerous to use for anything secure - ie bank account, Amazon, credit cards, etc. Last time I fixed one of these computers, it was sending information to computers in Ukraine and Russia. |
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#10 |
Why, you're a regular Alfred E Einstein, ain't ya?
Join Date: Jun 2006
Posts: 21,206
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Yikes!
Thanks for your help. Now pardon me while my head explodes.
__________________
A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby |
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#11 |
Cardigan-wearing man
Join Date: Mar 2006
Location: Much Binding In The Marsh
Posts: 1,082
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as a stop-gap, use ZoneAlarm (make every program 'ask' for permission) along with TDIMon from Sysinternals, which shows the low-level info sent from the app to the network interface --- useful for showing the destination IP address.
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I *like* wearing cardigans...... my current favourite is an orange cable-knit with real leatherette buttons. |
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#12 |
Operations Operative
Join Date: May 2002
Posts: 634
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After reading this I'm almost glad all my problems revolve around hardware.
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