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Old 10-03-2010, 11:11 AM   #27
Sundae
polaroid of perfection
 
Join Date: Sep 2005
Location: West Yorkshire
Posts: 24,185
Promises, promises, promises.
Can't say much about your Govt, but I know the Post Office here started calling itself "The People's Post Office" a couple of years ago. What? Why? What was it before then? What it really meant was an increase in branch closure, and transferring some of the main Post Offices into small departments of stationery shops. Average number of people serving in our main PO now? 3. Down from 7. Average queue time? 20 minutes. Which is about the same amount of time I used to queue in the City Centre branch in Leicester. At least that was a beautiful place, not a rinky-dink corral in WHSmith.

Oh and the National Westminster Bank (NatWest) are selling themselves as the Helpful Bank. Not all that helpful for me, as it turns out. They are no longer prepared to add a reference to a cash payment made over the counter. So when I pay my rent arrears, they pretty much have to guess which is my payment given the bank sort code. I don't expect a solicitors in Leicester have an awful lot of people paying via the branch in Aylesbury, but given that inputting a reference takes >1 minute I really can't see this helps anyone.
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