"underwater" mortgages

[glatt]

Originally Posted by classicman

It is extremely rare for any salesperson to not try and upsell the customer. I see it daily. Is there a line between what is best for the client and what is best for the salesperson or their company? Yes, obviously. Most look at it long-term and sell appropriately. Others look for the quick buck and lose lots of customers. This is true in virtually all sales regardless of the product.

All very true, and pretty obvious when you stop to think about it, but when we went to the bank looking for a loan, it didn't occur to us that we were going to talk to a sales person. Having never taken out a loan before, I thought that it was all serious business where the bank is this stogy old place that wants to protect its money and we would need to beg for the money from old Mr. Potter.