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Old 07-19-2004, 03:29 PM   #2
jaguar
whig
 
Join Date: Apr 2001
Posts: 5,075
It's like poker, once the stakes rise noone wants to back down. Intelligence and so called 'emotional intelligence' don't always go hand in hand.

In such a situation (sales) half the fault lies with out, yes, they're an asshole but you've got to learn to absorb, avoid and deflect. Give ground and give them a way to back down without losing face. If you're big enough to do that you're halfway to winning the battle.
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Last edited by jaguar; 07-19-2004 at 03:31 PM.
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