Troubleshoot my scanner

[Bitman]

Originally Posted by SteveDallas

Yes, but thank you for asking.

Maybe it needs to be face up? :p

And what means "blank": black or white? If white, try scanning nothing with the lid open, see if you can get black. In any case, it sounds like the scan head's busted. You might open it and see if any lenses need cleaning or wires need tightening.