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07-28-2006, 11:40 AM
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#25 |
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Gonna' bite them on the ass, just like anyone who treats their customers poorly.
It is not Joe user's fault, the decision to take it out on them is ill conceived. I have heard this many times in many forms, "management made a bad decision, so I'm gonna' take it out on my customers". Yeah, that makes perfect sense. Don't like customers, get out of service... always good advice. |
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