Toshiba support center service sucks!

WabUfvot5 · 03-04-2007, 04:33 PM

Very obvious but is there any (clear) tape over the drive? Also a lot of drives have a small hole you can push a bent paperclip into to force the drive to pop open... if it's just stuck that might help.

Brett's Honey · 03-05-2007, 10:39 AM

Quote:

Originally Posted by Jebediah

a lot of drives have a small hole you can push a bent paperclip into to force the drive to pop open... if it's just stuck that might help.

A straightened out paperclip inserted into the small hole by the "open button" did the trick. The laptop was an impulse buy from Wal-Mart - a Valentine's Day surprise for me. The asst manager on duty at Wal-Mart last night fortunately knew more than the two guys I talked to at the Toshiba 800 number tech support.
And of course...all of these comments on Toshiba laptops are very depressing.....cannot take it back, it was purchased on Feb 12th and Wal-Mart has a 15 day limit on returns on certain things such as computers.

Thanks all!!! Knew I could get an answer here! I knew I should've posted that instead of even wasting my time calling tech support!

Elspode · 03-05-2007, 10:51 AM

Also, if the drive door steadfastly refuses to open when using the button, going to My Computer and right clicking on that drive should bring up a context menu with "Eject" as an option. See if that doesn't make it open.

BTW...where the hell have you been, BH? How's the sand drag biz going?

03-05-2007, 10:51 AM	#3
Elspode When Do I Get Virtual Unreality? Join Date: Dec 2002 Location: Raytown, Missouri Posts: 12,719	Also, if the drive door steadfastly refuses to open when using the button, going to My Computer and right clicking on that drive should bring up a context menu with "Eject" as an option. See if that doesn't make it open. BTW...where the hell have you been, BH? How's the sand drag biz going? __________________ "To those of you who are wearing ties, I think my dad would appreciate it if you took them off." - Robert Moog

03-04-2007, 04:33 PM	#1
WabUfvot5 Operations Operative Join Date: May 2002 Posts: 634	Very obvious but is there any (clear) tape over the drive? Also a lot of drives have a small hole you can push a bent paperclip into to force the drive to pop open... if it's just stuck that might help.

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