Comcast sux

[Lamplighter]

Wolf, you have some karma that we don't have.
You get along with Comcast ... AND... WalMart doesn't do her dirt.

Good on you.

[Lamplighter]

Out of the blue, I just received an automated "reminder call" from Comcast
for a "service installation" this coming Sunday, the 25th.
The automated menu then was "Press 1 to confirm", Press 2 to change"

I pressed #2, and was connected to a nice young man who said
they would be out to install my new "wireless internet" service.
I denied I requested such a new service, and he transferred me
to another (not so nice) young man.

This fellow asked for my name and address, which I gave him.
He then wanted the account number, which I didn't have.
He then wanted the amount of the last billing, which I didn't have.

We then went into a round-and-round in a Mexican standoff,
with him saying he needed the all four pieces of information to "access the account",
and me saying I did not have either of the last two.

I suggested he just pretend I had given him the account number and billing $,
so he could access the account and cancel the installation order.
This set off another round-and-round Mexican standoff.

After about 7 minutes of this, I told him that should the order not be cancelled,
and the service man arrived on Sunday, I would send him away.
This then set off yet another round of standoff.

I think the fellow then said "please ... something inaudible",
and the canned music started.
After a minute or so, I hung up.

We will leave both of our attack dogs outside all day Sunday.

[Griff]

Wow.

[xoxoxoBruce]

Plus whoever ordered that Sunday installation, and probably had to wait awhile to get it, will be really pissed off.

[Lamplighter]

Comcast installer arrived on schedule, was very pleasant and not upset.

So far no repercussions !