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11-23-2011, 11:54 AM
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Radical Centrist
Join Date: Jan 2001
Location: Cottage of Prussia
Posts: 31,423
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Steve Jobs fielded some customer service requests
Fascinated by this bit about how Steve Jobs would routinely handle some customer service issues and actually answer things coming into his personal email from time to time.
http://www.cnn.com/2011/11/22/tech/i...tomer-service/ It seems like the difference between Jobs and everyone else is that he genuinely gave a shit and it was personal. |
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